Payment & Policy
We are sorry if it causes any problems with only accepting PayPal as payment.
Over the years of our company many problems have occurred with dishonesty.
By using Paypal it is safer for you and I-Beam
There is no credit cards or checks, (except paying as a guest).
And any money refunded will take effect immediately for you
A Paypal account is not needed to pay using Paypal, (Pay as a guest)
Our procedure is:
We accept payment and start as soon as payment is made.
Please be aware that your money is used to buy supplies to build your case.
Your payment is for materials and custom work.
All payments are final.(We will issue a refund if hardware items are changed in some cases)
But please be aware that I-Beam is out to help you get a case for your instrument at all costs.
It is many years of experience that if the tracing is done to our video your instrument will fit correctly.
Please remember that the tracing instructions makes your tracing bigger than the instrument and is explained why in the video.
If there is a problem with the tracing, we will work with you to get a correct one before work is started.
If it is decided that our work was done wrong for any reason we will correct it free of charge.
If other changes need to be made other than workmanship the customer pays for shipping but changes will still be made for free!
It is our goal to get you the best case for you, and make this an experience you will tell you friends about.